Customer Service
Delivery Information
How we deliver your diecast models — wherever you are in the world.
Free UK Delivery
On all orders, with no minimum spend.
Worldwide Shipping
International delivery available, quoted at checkout.
Carefully Packed
Every model packaged with the care a collectible deserves.
Free UK Delivery
We offer free UK delivery on all orders, with no minimum spend. Whether you are ordering a single 1/200 desktop model or a large-scale centrepiece, delivery to any UK address is completely free of charge.
Delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Risk in the products passes to you on delivery.
International Delivery
We ship worldwide. International delivery is quoted at checkout based on the destination and weight of your order, so you always know the cost before you confirm your purchase.
Delivery times for international orders are estimates and may vary depending on the destination country, carrier, and customs processing.
Import Taxes & Duties
Our prices and international delivery charges do not include import taxes or duties. For international orders, the customer may be responsible for import VAT, customs duties, taxes, handling charges or other fees imposed by the destination country.
Unless expressly stated otherwise, these charges are not included in our prices or international delivery charges and are the responsibility of the recipient. We recommend checking with your local customs authority for information on any charges that may apply before placing an order.
Packaging & Care
Diecast models are collectibles, and we treat them as such. Every order is carefully packed to protect the model and its original manufacturer packaging during transit, so your purchase arrives in the condition you expect.
Questions about delivery? Contact us using the details in the footer, or read our Terms & Conditions.