Privacy Policy

Wings U Want Diecast ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.

By using our website you consent to the practices described in this policy. If you do not agree with these practices, please do not use our website.

We may collect and process the following personal information:

• Full name

• Email address

• Telephone number

• Postal or billing address

We use your personal information for the following purposes:

• To process and fulfil your orders, including delivery and returns.

• To communicate with you about your orders, account, and enquiries.

• To provide customer support and respond to your questions.

• To send you information about new releases, pre-orders, and special offers where you have consented to receive marketing communications.

• To improve our website, products, and services.

• To detect and prevent fraud, abuse, and other unlawful activity.

• To comply with our legal and regulatory obligations.

We process your personal information under the following lawful bases under the UK GDPR:

• Contract — to fulfil orders and deliver products you have purchased.

• Consent — for marketing communications and non-essential cookies.

• Legal obligation — to comply with tax, accounting, and other legal requirements.

• Legitimate interests — to improve our services, ensure security, and operate our business effectively.

We do not sell your personal information. We may share it with trusted third parties only where necessary, including:

• Payment processors — to handle secure card and PayPal transactions.

• Delivery carriers — to dispatch and track your orders.

• Service providers — who help us operate our website and business, under appropriate confidentiality agreements.

• Legal authorities — where required by law or to protect our rights and safety.

Our website uses cookies and similar technologies to operate effectively, remember your preferences, and understand how you use the site. You can control or disable cookies through your browser settings, although some features may not function correctly without them.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Your payment details are never stored on our servers — they are handled entirely by our secure payment providers.

We retain your personal information only for as long as necessary to fulfil the purposes set out in this policy or as required by law.

Under UK data protection law you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information (subject to legal exceptions).

• Object to or restrict certain processing of your information.

• Withdraw consent for marketing communications at any time.

• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in the footer of this website.

Our website is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.

We may update this Privacy Policy from time to time. The current version will always be displayed on this page with the "last updated" date shown above. Continued use of our website after any change constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details in the footer of this website.